Appointments Explained

Appointments:

GP consultations are made up of a mixture of Same day and pre-bookable consultations. We currently offer a choice of face to face or telephone consultations. 

We also have a First Contact Physiotherapist, Mental Health Support Worker (MHSW), Pharmacist and our Care Navigation Team can refer you to your local pharmacy for minor ailments where you will have a telephone consultation, which include tonsillitis, conjunctivitis, urine infections (18 – 64).


Same day, Pre-Bookable Appointments:

We offer same day and pre bookable appointments.

These are for new problems or the treatment of ongoing medical issues. It is better if you speak with the same GP each time so, please be aware of who your GP is and what days they work. The standard GP rota can be found here but please be aware that it is subject to change due to annual leave, training days or other surgery commitments.

Our pre-bookable appointments can be booked in advance either by telephone up to 1 week in advance or via e-consult 1-3 weeks in advance. Please note our appointment system is day specific.

If you feel that you need to discuss multiple problems, then please ask our care navigation team to book you a double consultation.

In some cases, the GP may arrange for a video consultation. You may also be asked to send in photos prior to the appointment (Where appropriate).


Telephone Consultations:

Please note –the GP will NOT call you at a specific time. The telephone calls will be completed in order of clinical urgency however you will be informed if your consultation is scheduled for the morning or the afternoon.


Nursing Appointments

Nursing appointments can be booked up to 3 weeks in advance. Most nursing appointments are face to face, but if need long term condition reviews can be dealt with over the phone.

Appointments for blood tests can be booked online using the NHS app.

All nursing appointments can be booked via e-consult, at the front desk or by telephone. Unless your appointment need is urgent for the day we suggest you call after 11am if you can.


Please call 0117 9642211 to book an appointment or click the image below to book online: