We hope that we can sort most problems out easily and quickly, often at the time they arise and with the person concerned. If you wish to make a formal complaint, please do so AS SOON AS POSSIBLE – ideally within a matter of a few days. This will enable us to establish what happened more easily. Please use form below and address your complaint in writing to:

Rebecca Timmis, Practice Manager, The Lennard Surgery, 1-3 Lewis Road, Bristol, BS13 7JD